Reader help & frequently-asked questions.

A short reader-help section. The broadsheet is small — one editor, one inbox — so the support model is honest: we answer factual questions about content, we update pages on corrected facts, we point readers to the right official source for anything transactional.

How to find what you need

Question about a specific site

Start with the relevant field reading on the home page. Each reading carries opening hours, the date of last verification, and the small practical notes the editor felt necessary to add. If the answer is not there, check the Opening Hours section for the latest verified schedule. If still not there, write in.

Question about logistics or travel planning

Visit Us covers airports, the e-visa, internal connections and gateway cities. Quick Pass covers the two officially-issued multi-site passes. Opening Hours covers museums, archaeological sites and Ramadan adjustments.

Question about a pass, ticket or booking

We do not sell. Passes are issued by the Supreme Council of Antiquities at designated in-country windows — Quick Pass lists the four issuing offices. For all transactional questions — ticket prices, individual museum admission, transport bookings — contact the institution directly or your accommodation provider on arrival.

Question about an entry the editor has clearly missed

Use the Contact form. New entries are scheduled into the editorial calendar and acknowledged. The most-requested sites for future editions, as of Spring 2026: the Sinai monastic complex, the Siwa Oasis, and a proper reading of the Nile cruise itinerary. All are planned.

Frequently asked questions

Does the Egypt Pass sell tickets to GEM or any other museum?

No. The broadsheet is editorial only. There is no ticket service on the site, there has never been one, and there will not be one. References to entry arrangements are informational.

Can I get a refund on a ticket I bought through someone claiming to act on your behalf?

If you have purchased through a third party that has used the Egypt Pass name without our involvement, we are not the right contact. You should pursue the matter with the seller and, if relevant, with your card issuer. Please also write to us so that we may publish a warning about the seller in the next edition.

Are the field readings updated when prices or opening hours change?

Yes, between editions, when corrections come in. The date of last on-site verification is noted at the foot of each entry. Major changes — a museum's full re-curation, a new wing, a price revision affecting multiple sites — typically wait for the next edition.

Can I cite or quote the readings?

Yes, freely, for non-commercial use, with a direct link to the source page. Commercial reuse requires written permission. See the Terms page for full details.

Do you accept reader photographs or notes?

We do, particularly when they document a verified change at a site (a closed gallery, an altered route, a new opening). Photographs are credited where used; notes are folded silently into the next revision unless the reader prefers otherwise. Send via the Contact form.

Will you cover sites outside Egypt?

No. The scope is firmly Egyptian heritage, by remit.

Do you write in Arabic or French?

Selected entries are translated into Arabic and French and marked at the foot. The principal edition is in English. Readers may request translation of a specific entry through the Contact form; we cannot guarantee turnaround.

How do I subscribe?

There is no subscription. The broadsheet is open-access, ad-free, and published quarterly. To follow new editions, the simplest method is to bookmark the home page and check at the start of each season.

The most useful support reply is one that points the reader to a page they have not yet read. The second most useful is the one that updates the page.

Response times

Reader letters are usually answered within a week. Letters that require an on-site check, by their nature, take longer — sometimes a season. The editor reads everything herself.

What we cannot do

• Sell tickets, passes, tours, accommodation or transport.
• Arrange permissions, special access, after-hours visits or research permits.
• Provide refunds for any third-party booking.
• Recommend specific tour operators, guides or commercial services.
• Translate entries on demand to languages other than Arabic and French.
• Answer urgent questions in real time.

The best support the broadsheet can offer is a careful page, written before the question was asked.

If after reading the above you still need to write — please do. The Contact page is the door.